FAQs
More FAQs- Should I open the windows to help the drying process?
- Who is responsible for paying for the service?
- What types of surfaces and areas do you disinfect?
Opening the windows in your home to assist the drying process is not always recommended. Outside weather conditions may vary. Your ServiceMaster Restore technician will determine when and if opening windows to let in outside air is advisable.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
At ServiceMaster Restore, we understand that contaminants and pathogens can be present on a wide range of surfaces and areas in your home. That's why we are equipped and trained to disinfect all types of surfaces, including but not limited to countertops, floors, walls, furniture, and appliances. We also cover a variety of areas such as bedrooms, bathrooms, kitchens, living rooms, and even outdoor spaces. Our goal is to effectively eliminate any potential hazards from your home and ensure a safe and healthy environment for you and your family. So, no matter where the contamination may be hiding, our team will efficiently isolate and disinfect the area to prevent any further spread. Trust us to handle all your disinfection needs with expert industry knowledge and specialized equipment.