FAQs
More FAQs- Why are air movers and dehumidifiers used?
- Why did the technician leave wet carpet on my stairs?
- What about special items? Artwork, china, heirlooms, etc.
When water damage occurs in your commercial property, the water can be absorbed into the drywall (sheetrock), baseboards, sub-flooring, carpeting, etc. Drying these materials effectively requires high velocity air movers to accelerate the drying process, before mould and other more serious problems occur. The use of professional-standard dehumidifiers are also necessary for removing the excess moisture to create conditions for efficient drying and prevent further damage to your property.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.