FAQs
More FAQs- How long will the fire damage restoration project take?
- What makes SRM different than other disaster restoration companies?
- Who is responsible for paying for the service?
Depending on the scope of the project and the amount of damage to your commercial property and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
When it comes to managing disasters and restoring commercial properties, you may find several options available to you. However, many provide only primary reconstruction and mitigation, which may need to be improved following a disaster. At ServiceMaster Recovery Management (SRM), we offer a complete and comprehensive solution to all your recovery needs, making us your full-service partner in a fast, safe, and effective recovery.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.