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Who is responsible for paying for the service?

As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

How quickly can ServiceMaster Restore respond to the emergency situation at my home?

ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.

What To Do When Your Basement Floods

The number of basement floods are on the rise. Even if you haven’t had a flood, every home is at risk. The most common causes are heavy rainfall, burst pipes or a failed sump pump. No matter what the cause is, a flooded basement needs to be

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